How to fix Cisco Bug CSCsk38763
IOS software affected:
IOS software affected:
cat4500e-entservicesk9-mz.122-50.SG6.bin
Hardware Platform:
WS-C4507R+E
%C4K_CHASSIS-3-CHASSISTYPEMISMATCHINSPROM
Supervisor's FPGA register chassis type is
WS-C4510R-E, but chassis' serial eeprom
chassis type is Unknown chassis type
Supervisor's FPGA register chassis type is
WS-C4510R-E, but chassis' serial eeprom
chassis type is Unknown chassis type
%C4K_CHASSIS-2-MUXBUFFERSEEPROMINVALID
Invalid data in mux buffer 1's serial eeprom.
Invalid data in mux buffer 1's serial eeprom.
The issue is not a hardware problem.
Solution: Upgrade the IOS version to:
cat4500e-entservicesk9-mz.122-54.SG.bin
cat4500e-entservicesk9-mz.122-54.SG.bin
Switch#show mod
Chassis Type : WS-C4510R-E ( as you can see the
Chassis Type : WS-C4510R-E ( as you can see the
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE141####
---+-----+--------------------------------------+------------------+-----------
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE141####
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(50)SG6 Faulty
--+--------------------------------+---+------------+----------------+---------
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(50)SG6 Faulty
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
6 Active Supervisor SSO Active
----+-------------------+-------------------+----------------------------------
6 Active Supervisor SSO Active
Switch#
**Method 1:
Boot from TFTP server
parameters:
rommon 7 >set interface fa1 192.168.0.219 255.255.255.0
rommon 9 >set ip route default 192.168.0.1
rommon 10 >ping 192.168.0.93
rommon 9 >set ip route default 192.168.0.1
rommon 10 >ping 192.168.0.93
rommon 11 >set
PS1=rommon ! >
RommonVer=12.2(44r)SG5
Fa1Enable=1
CV=
PV=
SV=
IS=
DiagMonitorAction=Normal
RET_2_RTS=16:20:12 UTC Wed Jan 30 2019
ConfigReg=0x2141
RET_2_RCALTS=
BootedFileName=bootflash:cat4500e-entservicesk9-mz.122-50.SG6.bin
ConsecPostPassedCnt=34
IpAddr=192.168.0.219
Netmask=255.255.255.0
Broadcast=192.168.0.255
Gateway=192.168.0.1
rommon 12 >ping 192.168.0.93
PS1=rommon ! >
RommonVer=12.2(44r)SG5
Fa1Enable=1
CV=
PV=
SV=
IS=
DiagMonitorAction=Normal
RET_2_RTS=16:20:12 UTC Wed Jan 30 2019
ConfigReg=0x2141
RET_2_RCALTS=
BootedFileName=bootflash:cat4500e-entservicesk9-mz.122-50.SG6.bin
ConsecPostPassedCnt=34
IpAddr=192.168.0.219
Netmask=255.255.255.0
Broadcast=192.168.0.255
Gateway=192.168.0.1
rommon 12 >ping 192.168.0.93
**boot process instructions:
Booting from rommon.
rommon 12 >boot tftp://192.168.0.93/cat4500e-entservicesk9-mz.122-54.SG.bin
Tftp Session details are ....
Filename : /cat4500e-entservicesk9-mz.122-54.SG.bin
IP Address : 192.168.0.219
Loading from TftpServer: 192.168.0.93
IP Address : 192.168.0.219
Loading from TftpServer: 192.168.0.93
Received data packet # 50378
Loaded 25793234 bytes successfully.
Rommon reg: 0x00004380
Reset2Reg: 0x00000FFF
#
Darkside controller 0x0B4361FF..0x0B4445B1 original size:0x00012092#
Tatooine controller 0x0B4445B2..0x0B4ABA3E original size:0x0012635C##
Forerunner controller 0x0B4ABA3F..0x0B56D60F original size:0x001CE7CF
#################
diagsk5 version 4.1.0
Reset2Reg: 0x00000FFF
#
Darkside controller 0x0B4361FF..0x0B4445B1 original size:0x00012092#
Tatooine controller 0x0B4445B2..0x0B4ABA3E original size:0x0012635C##
Forerunner controller 0x0B4ABA3F..0x0B56D60F original size:0x001CE7CF
#################
diagsk5 version 4.1.0
prod: WS-X45-SUP6-E part: 73-10597-12 serial: JAE14170JXX
Power-on-self-test for Module 6: WS-X45-SUP6-E
Test Status: (. = Pass, F = Fail, U = Untested)
Test Status: (. = Pass, F = Fail, U = Untested)
CPU Subsystem Tests ...
seeprom: Pass
seeprom: Pass
Traffic: L3 Looopback ...
Test Results: Pass
Test Results: Pass
Traffic: L2 Loopback ...
Test Results: Pass
Test Results: Pass
Switching Subsystem Memory ...
Packet Memory Test Results: Pass
Packet Memory Test Results: Pass
Module 6 Passed
Rommon reg: 0x00000380
#######################################################################
Restricted Rights Legend
#######################################################################
Restricted Rights Legend
Switch#show mod
Chassis Type : WS-C4510R+E
Chassis Type : WS-C4510R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE14170JXX
---+-----+--------------------------------------+------------------+-----------
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE14170JXX
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(54)SG Ok
--+--------------------------------+---+------------+----------------+---------
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(54)SG Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
6 Active Supervisor SSO Active
----+-------------------+-------------------+----------------------------------
6 Active Supervisor SSO Active
Method 2:
Boot from a Comapactflash card by executing the command.
rommon 2 >boot slot0:cat4500e-entservicesk9-mz.122-54.SG.bin
Rommon reg: 0x00004380
Reset2Reg: 0x00000FFF
#
Darkside controller 0x0B4361FF..0x0B4445B1 original size:0x00012092#
Tatooine controller 0x0B4445B2..0x0B4ABA3E original size:0x0012635C##
Forerunner controller 0x0B4ABA3F..0x0B56D60F original size:0x001CE7CF
#################
diagsk5 version 4.1.0
Reset2Reg: 0x00000FFF
#
Darkside controller 0x0B4361FF..0x0B4445B1 original size:0x00012092#
Tatooine controller 0x0B4445B2..0x0B4ABA3E original size:0x0012635C##
Forerunner controller 0x0B4ABA3F..0x0B56D60F original size:0x001CE7CF
#################
diagsk5 version 4.1.0
prod: WS-X45-SUP6-E part: 73-10597-12 serial: JAE14170JXX
Power-on-self-test for Module 6: WS-X45-SUP6-E
Test Status: (. = Pass, F = Fail, U = Untested)
boot the IOS from slot0:
Test Status: (. = Pass, F = Fail, U = Untested)
boot the IOS from slot0:
Copy image from Slot0:
another way to boot the unit with the compatible
IOS is boot the unit from slot0:
IOS is boot the unit from slot0:
Switch#copy slot0:cat4500e-entservicesk9-mz.122-54.SG.bin bootflash:
Destination filename [cat4500e-entservicesk9-mz.122-54.SG.bin]?
Copy in progress...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
25793234 bytes copied in 466.170 secs (55330 bytes/sec)
Destination filename [cat4500e-entservicesk9-mz.122-54.SG.bin]?
Copy in progress...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
25793234 bytes copied in 466.170 secs (55330 bytes/sec)
after reboot the chassis:
Switch#show mod
Chassis Type : WS-C4510R+E
Chassis Type : WS-C4510R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
5 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE1408032N
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE14170JXX
---+-----+--------------------------------------+------------------+-----------
5 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE1408032N
6 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E JAE14170JXX
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
5 2894.0f60.1040 to 2894.0f60.1045 1.6 12.2(44r)SG5 12.2(54)SG Ok
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(54)SG Ok
--+--------------------------------+---+------------+----------------+---------
5 2894.0f60.1040 to 2894.0f60.1045 1.6 12.2(44r)SG5 12.2(54)SG Ok
6 2894.0f60.1046 to 2894.0f60.104b 1.6 12.2(44r)SG5 12.2(54)SG Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
5 Active Supervisor SSO Active
6 Standby Supervisor SSO Standby hot
----+-------------------+-------------------+----------------------------------
5 Active Supervisor SSO Active
6 Standby Supervisor SSO Standby hot
Switch#
Done!
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